If you can’t find the product you are looking for in-store or on our website, let us know and we will try our best to assist you. Items may be temporarily out of stock and we are in the midst of replenishment, so make sure to contact us.

Absolutely! We are always eager to help you find the right product whether in-store or online. 

Contact us on your preferred platform and let us help you choose an individually tailored solution.

Online promotional codes are only valid on items purchased through our online store, unless otherwise stated. Terms and conditions apply.

Please visit us in-store to request a price match. We will try our best to match the offer presented. Please provide the flyer, advertisement or web address of the lower-priced product with you. We are unable to offer price adjustments on previously purchased items in-store or online. We are unable to provide price matching through our online store.

We offer only skin services in our stores. Please call us at 604-233-6699 to inquire about our current services.

Best way to book an appointment is by calling us at 604-233-6699.

All of our services are performed by specially trained estheticians.

The health and safety of our clients and Beauty Consultants is our highest priority. Our services hygiene and safety standards were developed based on guidance from WorkSafeBC and federal, provincial, and municipal authorities that include the following:

• Personal Protective Equipment including a mask/face shield will be worn by all Beauty Consultants
• All high-touch surfaces, including chairs, are disinfected with a Health Canada approved disinfectant frequently throughout the day
• We sanitize all product testers before and after every use and use a single-use, disposable applicators to avoid cross-contamination

If you are unsatisfied with your service, we want to know! During your service, please advise your esthetician of any points of concern you may have. If at the end of your service, you are still not satisfied, please work with your esthetician and Store Manager who can help address your concerns in the moment.

We do not offer refunds on products and services already rendered. Please visit our Refunds Policy page for more information. If you would like to speak to us regarding our policy, please reach out to us at 604-233-6699 or at info@beautycourt.com.

We accept Cash, Interac/Debit, Visa, MasterCard, American Express, WeChat Pay and AliPay.

For paid services, payment is taken in store upon completion of the service.

We do not offer refunds on products and services already rendered. Please visit our Refunds Policy page for more information. If you would like to speak to us regarding our policy, please reach out to us at 604-233-6699 or at info@beautycourt.com.

Our online store sells the same products that can be found in our stores. However, due to certain manufacturer’s restrictions there are certain items that are only sold in-stores. For more information, please contact us directly.

No, you do not need an account to place an order online. However, we recommend creating an account to get first access to our upcoming and exclusive promotions.

By creating an online account with us, you will have first access to our upcoming and exclusive promotions. You will also have immediate access to your order history and an improved shopping experience when making repeat purchases in the future when your address and payment details are saved.

If you have created an online account with us, you can find your order history once logged in. If you do not have an online account with us, please check our email for an order confirmation. There will be a link provided to review your order through our website.

You may check the status of your order by clicking the “View your order” link provided in the order confirmation email. You can also opt in for SMS notifications and get updates on your mobile device. If your order is being shipped, we will provide the tracking information to track your order through Canada Post.

Yes, all prices displayed on the website are in Canadian dollars.

We accept Visa, MasterCard and American Express on our website.

No, we are only able to accept one credit card per purchase.

Beauty Court Online powered by Shopify takes every possible precaution to ensure that your credit card information is handled in the most secure manner possible. Transactions are processed through our Canadian payment partner, Moneris, and they include payment data encryption and are PCI compliant.

Our online store sells the same products that can be found in our stores. However, due to certain manufacturer’s restrictions there are certain items that are only sold in-stores. For more information, please contact us directly.

Unfortunately we do not accept promotional codes on previous ordered items.

No, we do not offer price adjustments for previously purchased products.

Yes, we offer shipping via Canada Post to Canadian addresses only at this time.

We currently do not ship internationally.

All in-stock orders are processed within 1-2 business days.

You will be charged the sales tax based on which province/territory your shipping address is in.

After an order is placed, we will need to prepare and deliver the items. This is the fulfillment process where we package the ordered products, label the shipment and send it to the post office. If items in your order are not available at time of processing, we will contact you immediately to decide how to proceed.

Yes, we offer curb-side pickup. Please choose the “in-store pickup” delivery method at checkout. We will notify you via email when your order is ready for pickup.

Your order is shipped from our main store located at: Unit 2610, 4151 Hazelbridge Way, Richmond BC, Canada