Shipping policy

Shipping & Return Policy

For orders that require shipping, we ship via Canada Post and cost is calculated at checkout.

Shipping Method	Costs
In-Store Pickup	FREE	Unit 2610, 4151 Hazelbridge Way Richmond, BC V6X 4J7
Canada Post Expedited *2-5 business days	Calculated at checkout	All Provinces
Canada Post Priority *2-3 business days	Calculated at checkout	All Provinces

*Please note, there may be delays in shipping. For more information, please refer to the Canada Post.

During Checkout you will see the total price, including taxes, shipping and handling charges, in Canadian dollars before you place your order. Your credit card will be charged in Canadian dollars according to the charges displayed during Checkout.

Your credit card will be charged when your order is packaged and ready to be shipped.

Business Days

All orders ship Monday - Friday, excluding federal holidays within Canada.

Multiple Shipments

You will receive a notification via email when your order is being split into multiple shipments. There is no additional shipping fee when your order is split into multiple shipments. Alternatively, we may combine multiple orders into one shipment.

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the email. 

For your convenience, you will see the expected delivery date for your order when you select a delivery option, on the Order Confirmation page, on the Order Details page, and on the Order Confirmation email.